The unique saline lake of Alakol is a favorite place for recreation of guests and local residents. Located on the border of East Kazakhstan and the Almaty region, the Alakol lake system is a great place to relax with friends and family members. A rich animal and plant world, a beneficial effect on the body of healing waters and clean air attracts numerous tourists to Alakol. However, people who come to spend their holidays can face customer service that will forever lose interest in the pearl of Kazakhstan.

Even high prices and excellent advertising cannot serve as a guarantee for a well spent vacation. Such a statement can fully describes GRAND VILLE RESORT. The cost of the rooms makes you think that you will certainly get a paradise, where each member of staff only thinks about the convenience of visitors.

Rough unprofessional attitude spoils the whole picture. Excellent building is a complete mess on the inside. The staff behaves in such a way that it creates a complete impression that you are an uninvited guest who is hardly tolerated. The guards and maids do not rush on call, they can easily afford to swim with you in the pool or go to your steam room, sit
down to the table without asking permission. The cost of services does not correspond to the service in any way. Television and the Internet works exclusively for the staff, in rooms and lounges one cannot look for this benefit of civilization. Hordes of rodents and earwigs are met at every step. Before you go to bed, it is worthwhile to check who is waiting for you under the blanket, as it may well be that there are mice or insects.

Having visited the recreation area Alatenis Holliday Village, you can turn your vacation into a real nightmare. From the first moments the
administrator tries to prove herself as rude as possible. You shouldn’t even bother to wait for an answer to a simple question. Nobody cares about the guests being taken to the building, they have to use a paid taxi, which can be in a single car and will make you wait for over an hour. The rooms are designed for self-service, there is no toilet paper, shampoo and soap.
Food is absolutely disgusting. Tea is not hot and well brewed. This is common here. Poorly warmed food, dubious quality, scanty portions and sky-high prices. Everything here is aimed at removing as much money as possible from visitors. How they have not yet come up with payments for the air, it is unclear. The staff behave in such a way that it is not clear who is serving whom.

 

We can confidently say that the Pelican recreation area is decaying. The only thing that remains invariably attractive is the surrounding nature. However, the service is gradually turning into a nightmare, forcing to think about changing the place of vacation. It does not provide noise insulation. Excellent advertising can serve as an old film "Twelve Chairs", where Ostap Bender together with Kisoy Vorobyaninov visited the hostel, which has cardboard walls. Here, too, you cannot sleep if a child is waking up behind the wall or the newlyweds are going to have a fun night. On the beach you will not find dressing rooms and showers, so you have to walk in
wet clothes. The lack of a toilet on the beach, to which one has to travel on a small ferry, does not help keeping the water clean. No one is going to make the stay more interesting for your children, there is simply nothing to do, so it's better to look for a more comfortable place.

If someone believes that positive reviews about the recreation area of Alma-Ata 2 are written by vacationers, try visiting this place once. From the first minute you will understand that everything is pure deception. The service is reminiscent of Hitchcock's black and white films, where every turn hides trouble. There is not enough just the appropriate musical accompaniment, so that the veins become cold. Dirt and unsanitary conditions such that crossing the threshold, you want to immediately swim, but the shower will not work. Everything stinks of urine. It seems that the products, if not found in the landfill, were bought after markdown and expiration date. Flies, cockroaches and rats feel like masters of the place and demonstrate complete disregard for people. The administrator is more
like a racketeer, who only thinks how to rob visitors.